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Microsoft Confirms Office Apps Crashing When Typing, Offers a Workaround

Microsoft Confirms Office Apps Crashing When Typing, Offers a Workaround

If you've noticed certain Office apps crashing unexpectedly, there's a reason behind it. A bug in recent releases is causing Outlook, Word, and OneNote to crash during typing, spell-checking, or other authoring tasks. Microsoft has confirmed the issue and has published a support document detailing the problem.

The problem arises in Office version 2407, build number 17830.20138, and higher. To check if your system is affected, you can launch Event Viewer and look for Event 1000 or Event 1001. The faulting application and module names, as well as the exception code and fault offset, provide key insights into the issue.

Microsoft has pinpointed an out-of-date language pack as the root of the problem, likely causing conflicts within the system. Fortunately, there's a relatively simple workaround. To address the issue while Microsoft and the Office team continue to investigate it, users can perform an online repair of their Office apps or re-install their language packs.

For those unfamiliar with the process, the official "Repair an Office application" and "Language Accessory Pack for Microsoft 365" documentation provide guidance on resolving this issue.

We hope that Microsoft and the Office team will soon provide a permanent fix for this frustrating bug. In the meantime, users can apply the workaround to ensure their Office apps run smoothly without interruptions during authoring tasks.

For more details, you can refer to the original article here.

Published on 
August 15, 2024
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